All orders will ship within 3-5 business days, unless it is a Pre-Order item. Pre-Orders can take up to 2-3 weeks to ship out. Expedited shipping is available at an additional cost, please email us at firstname.lastname@example.org to inquire.
Please note orders are not processed or picked up on the weekends. If an item is ordered between Friday after 5 PM to Sunday, it will not start processing until Monday.
Most of our items are available for expedited shipping. To check eligibility for an item, please email: email@example.com
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. Unclaimed items are subjected to a 30% restocking fee or 15USD redelivery fee to cover postage costs.
In some instances, an order may be split into different packages for any of the following reasons:
Tracking numbers are updated Monday thru Friday after 6 P.M. Tracking updates will be emailed upon availability and can be viewed at any time online.
Shipping costs are non-refundable. Please be aware of our shipping policy prior to making your order. Shipping price includes tracking information and package insurance.
If it is being claimed that packages have not been received after the 7 business days disclaimer and estimated shipping time, the tracking number provided will be checked by us. If USPS has marked package as delivered, then we are not responsible.
We are not responsible for any lost, stolen, or damaged packages.
We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned or exchanged. We do not offer returns, exchanges only. You have 7 days after you receive your item(s) to be eligible for return. Should you receive a defective item, within 7 days of receiving the product(s) you can exchange your product(s) for the same item(s) in the same size(s). If the item is no longer in stock, you'll have the option to exchange for another product of equal value.
Items must meet the following requirements in order to process a return or exchange:
Orders cannot be cancelled after 24 hours.
REFUNDS ARE NOT AVAILABLE UNDER ANY CIRCUMSTANCES
Final Sale Items (Non Returnable/Exchangeable):